Saturday, February 8, 2014

Communication Conflict

One source of disagreement that I am currently having at work is the idea of implementing the Family pages for our Teaching Strategies GOLD program. I currently feel like it is a resource that could be very beneficial for our families in helping them understand more about their child's progress and give them a tool to readily access information about their child's development while in our program. One of my colleagues, however, feels that by implementing the use of the Family pages, it would require our staff to input the same data into another database, resulting in wasting valuable time that could be used for planning and family advocacy.

One way that I can work to resolve this conflict in a nonviolent manner is to show respect for my colleague's opinion. She has been working with our program longer than I have and has a closer relationship with our home-based staff, which is the group of teachers that she is concerned about. By choosing to respect her opinion and listen more closely to her reasons for why she is opposed to adding the responsibility of using the Family pages, I can come to a better understanding of both her as a person and as a strong contributor to our program.

Another way that I can work to resolve this conflict is by responding to her reasoning in a positive manner. I can respond to her by restating her reasons in order to justify that I was listening to her. After restating her reasons, I can then state my point of view in a way that is reflective of her reasoning, but is still founded on my beliefs.

This particular colleague and I do have a positive relationship and generally work well together. Her opposition is simply based on the fact that our home-based staff already have many requirement that force them to prioritize which duties will get done first. However, after I review the Family pages application of the GOLD program, I may be able to find a way to compromise with her and ease the requirements of this portion of our staff by requiring them to do less than what she believes is required in this task.

3 comments:

  1. Hi Tiffany,
    I think your idea is a good one and I hope you two can work together to resolve the matter. Thanks for sharing.
    Amy

    ReplyDelete
  2. Hi Tiffany
    I use teaching strategies Gold also and I think that is a good idea, most parents would like to keep track of their child's progress. Good post thanks!
    LaRoyia

    ReplyDelete
  3. Tiffany,
    I think the idea is great and hope you are able to resolve the matter. I think most parents would be interested in having this information available.
    Crystal

    ReplyDelete